Extended Warranty UltraLASE
EXTENDED WARRANTY PROGRAM
Your UltraLASE comes with a standard 12-month warranty, protecting against manufacturing defects for the first year after purchase. We understand that technology can sometimes present unexpected challenges beyond this timeframe. That’s why we’re excited to introduce our 12-Month Extended Warranty—designed to provide comprehensive coverage and peace of mind for your business.
We know extended protection might not always be top of mind, but it's a smart investment that safeguards your business financially and ensures you can continue delivering exceptional, results-driven treatments to your clients.
Why Choose the Extended Warranty?
1. Peace of Mind
Even the most reliable technology can encounter issues. With our Extended Warranty, you’ll have protection against a wide range of potential problems, keeping your business running smoothly with minimal downtime.
2. Comprehensive Protection
Enjoy an extra 12 months of coverage, extending beyond your standard warranty. Our protection plan covers both hardware and software malfunctions, ensuring your device stays in peak condition.
3. Cost Savings
Repair costs and replacement parts continue to rise. With our Extended Warranty, you’re shielded from unexpected repair expenses, giving you long-term financial security and predictability.
4. Expert Support & Service Excellence
Gain access to our dedicated service team, featuring qualified engineers who are ready to assist with troubleshooting and repairs. Your coverage includes all replacement parts and servicing costs, plus support available 7 days a week to keep your technology performing at its best.
5. Complimentary Loan Device
If your technology requires servicing at our Melbourne Headquarters, we’ll dispatch a Loan Device to ensure your business can continue delivering exceptional treatments without interruption.
6. Flexible Payment Options
We offer flexible financing options, allowing you to spread payments weekly and make extended coverage more accessible for your business.
Protect Your Investment Today!
Don’t let unexpected issues disrupt your business. Secure 12 extra months of coverage and keep your UltraLASE running at its best.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
