We will accept product returns if the item you have received:

i) Is faulty

or

ii) Does not match the sample or product description

Change of mind over a product purchase is not accepted as a valid reason for return or refund. In order to qualify for an exchange or refund, you must contact our office within 48 hours of receiving the product. We reserve the right to refuse a request for an exchange voucher or refund if the above terms are not met.

If you have any questions at all regarding our Return Policy, please contact our customer service team on 03 8555 2246 who will be happy to assist. The Global Beauty Group reserves the right to revise our Return Policy without notice.