Extended Warranty OBSERV 520x
EXTENDED WARRANTY PROGRAM
Our standard 12- Month warranty ensures that your OBSERV 520x is protected against manufacturing defects for the initial 12- Month period after purchase. However, we understand that technology can sometimes present unexpected challenges beyond this timeframe. That's why we're excited to introduce our 12-Month Extended Warranty program, designed to provide you with comprehensive coverage and peace of mind.
We understand that investing in additional protection may not always be at the top of your mind, but we genuinely believe that it's a worthwhile investment to protect the financial security of your business and ensure you can continue to provide results-driven treatments to your clients.
Here's why investing in our Extended Warranty makes perfect sense:
- Peace of Mind: Technology can be unpredictable, and unexpected issues can arise even with the most reliable products. With our Extended Warranty, you can enjoy peace of mind knowing that your OBSERV 520x is protected against a wide range of potential problems and you can continue to operate your business with minimal downtime.
- Comprehensive Protection: Our Extended Warranty not only extends the coverage period beyond the standard 12 Month warranty for an additional 12 Months but also includes protection against a broad range of issues, including both hardware and software malfunctions.
- Cost Savings: We believe in transparency, which is why we want to highlight that the costs of repair technology and replacement parts are continually rising. With our Extended Warranty, you'll be shielded from these escalating expenses, ensuring that you won't have to worry about unexpected repair bills down the line.
- Service Excellence: Our commitment to customer satisfaction extends beyond just selling Technology. With our Extended Warranty, you gain access to our dedicated service team, comprising of qualified Engineering professionals who are ready to assist you with any issues you may encounter. Whether it's troubleshooting, or repairs, we're here to ensure a seamless experience for you. Have the assurance knowing all costs are covered including replacement parts and servicing. And we have you covered, with our support team available 7 days a week to make sure your technology is performing at its best.
- Complimentary Loan Technology: Protect your business knowing if your technology breaks-down and our expert team cannot trouble shoot it over the phone we will organise the return of your technology to our Melbourne Headquarters for servicing, and, dispatch you a Loan Device to ensure your business can continue to operate providing result-driven treatments to your clients.
- Flexible Financing Options: We understand that budgetary considerations are essential. That's why we offer flexible financing options for our Extended Warranty, allowing you to spread out the cost over weekly payments and make it more manageable for you’re the operation of your business.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.